{"title":"Narvi","description":"","products":[{"product_id":"narvi-round-stones","title":"44 lb box Narvi Round Stones","description":"\u003cdiv class=\"subhead\"\u003e\n\u003cdiv class=\"field field--name-field-display-subtitle field--type-text field--label-hidden field--item\"\u003eSauna Stones, Rounded Olivine, 10-15cm, 44lbs\u003c\/div\u003e\n\u003cdiv class=\"field field--name-field-model field--type-string field--label-above\"\u003e\n\u003cdiv class=\"field--label\"\u003eModel\u003c\/div\u003e\n\u003cdiv class=\"field--item\"\u003e128965\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product--variation-field--variation_field_vendor_part_number__61493 form-group\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"field field--name-body field--type-text-with-summary field--label-hidden field--item\"\u003e\n\u003cp\u003e\u003cspan\u003eThe Narvi Round Sauna Stones made of olivine diabase are durable and produce great steam. These 5-10 cm sauna stones are packed in 44 lb boxes.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879292485864,"sku":"128965","price":65.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-round-sauna-stones_fe43c3cc-6f71-46f2-b3b1-01a5ef45876e.jpg?v=1769155040"},{"product_id":"narvi-black-sand-timer","title":"Narvi Black Sand Timer","description":"\u003ch2\u003eNarvi Black Sand Timer\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eNarvi Black sand timer measures 15 minutes and is made of black steel and birch wood. Suits perfectly with Narvi Black sauna pail and sauna ladle.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSand timer\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStylish black with a bamboo frame\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003e15-minute time frame\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eEasily rotates to restart\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 3\"W (6.5cm) x 12\"H (30.5cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSand Timer\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eBLACK SAND TIMER\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eBlack steel and Birch wood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDuration\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e15 Minutes\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDimensions\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e3\"W (6.5cm) x 12\"H (30.5cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-0\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879295729896,"sku":"163431","price":79.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-black-sand-timer-sauna-heater-supply-113444.jpg?v=1769155138"},{"product_id":"narvi-black-fahrenheit-thermometer","title":"Narvi Black Fahrenheit, Thermometer","description":"\u003ch2\u003eNarvi Black Fahrenheit, Thermometer\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eNarvi Black thermometer is a stylish sauna accessory made of black aluminum and a birch frame. Perfect together with Narvi Black sauna pail and ladle.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStylish black aluminum\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eFahrenheit thermometer\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eBirch frame\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 5\"W (12.5cm) x 5\"H (12.5cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eFahrenheit Thermometer\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eBLACK FAHRENHEIT THERMOMETER\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eBlack aluminum and Birch wood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMeasurement\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFahrenheit\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDimensions\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e5\"W (12.5cm) x 5\"H (12.5cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-0\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879295762664,"sku":"163590","price":119.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-black-fahrenheit-thermometer-sauna-heater-supply-387243_58231461-f593-46bc-ae73-621828392e80.jpg?v=1769155139"},{"product_id":"narvi-kuru-safety-wall-set","title":"Narvi Kuru Safety Wall Set","description":"\u003ch2\u003eNarvi Kuru Safety Wall Set\u003c\/h2\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-0\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp class=\"MsoNormal\"\u003eFor Narvi Kuru stoves (14, 20, and 20 VSE), this is a protective wall set that is attached to the stove directly. It is made of painted steel and it will reduce the required safety distance by 50%.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAttached to the stove directly\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStylish painted steel\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eReduce required safety distance by 50%\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 20.7\"W (52.5cm) (Kuru 14) 22.2\"W (56.3cm) (Kuru 20) x 21.9\"D (55.6cm) x 27.6\"H (70.1cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSafety Wall Set\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eKURU SAFETY WALL SET\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePainted Steel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e20.7\"(52.5cm) (Kuru 14) 22.2\" (56.3cm) (Kuru 20)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.9\"D (55.6cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e27.6\"H (70.1cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879295795432,"sku":"163602","price":518.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-kuru-safety-wall-set-sauna-heater-supply-303079_9331efbc-a15c-47c8-8ad7-518d75c93d76.jpg?v=1769155139"},{"product_id":"narvi-stone-cage","title":"Narvi Stone Cage","description":"\u003ch2\u003eNarvi Stone Cage\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eWith the aid of a stone cage, the heat of the flue can be utilized better. The steam lasts longer when the sauna water flows from the stone cage to the stones of the sauna heater. This is also a way of decreasing protective distances into flammable material. Stone cages can also be installed on top of each other, which gives your sauna a stylish look.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eHelps utilize the heat of the flue better\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSteam lasts longer\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDecreases the protective distances\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStylish design\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 9.8\"W (24.8cm) x 9.8\"D (24.8cm) x 15.8\"H (40.1cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eStone Cage\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" width=\"100%\" style=\"width: 100.04%; mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes; height: 14.7pt;\"\u003e\n\u003ctd width=\"32%\" style=\"width: 32.22%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"64%\" style=\"width: 64.6%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eSTONE CAGE\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1; height: 14.7pt;\"\u003e\n\u003ctd width=\"32%\" style=\"width: 32.22%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eColor\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"64%\" style=\"width: 64.6%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eBlack\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2; height: 14.7pt;\"\u003e\n\u003ctd width=\"32%\" style=\"width: 32.22%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"64%\" style=\"width: 64.6%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e9.8\" (24.8cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3; height: 14.7pt;\"\u003e\n\u003ctd width=\"32%\" style=\"width: 32.22%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"64%\" style=\"width: 64.6%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e9.8\" (24.8cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; mso-yfti-lastrow: yes; height: 14.7pt;\"\u003e\n\u003ctd width=\"32%\" style=\"width: 32.22%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"64%\" style=\"width: 64.6%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e15.8\" (40.1cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879295828200,"sku":"802142","price":207.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-stone-cage-sauna-heater-supply-451359.jpg?v=1769155141"},{"product_id":"narvi-floor-plate","title":"Narvi Floor Plate","description":"\u003ch2\u003eNarvi Floor Plate\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi floor plate is designed for sauna installations and is crafted from durable stainless steel. The floor plate comes with adjustable feet, making it suitable for installation on wooden floors. If your sauna has underfloor heating, it is important to use a floor protection plate to prevent any potential damage or interference with the heating system. This ensures both safety and the longevity of your sauna’s floor.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul type=\"disc\" style=\"margin-top: 0cm;\"\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eBlack Rustproof Stainless Steel\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eAdjustable legs\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eAdded safety\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eDimensions: 21.8\"W (55.3cm) x 24.4\"D (62cm) x 2.8\"-3.5\"H (7-9cm)\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul type=\"disc\" style=\"margin-top: 0cm;\"\u003e\n\u003cli style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eFloor Plate\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\" cellpadding=\"0\" cellspacing=\"3\" border=\"0\" class=\"MsoNormalTable\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eFloor Plate 550x450\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRustproof steel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.8\"W (55.3cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e24.4\"D (62cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2.8\"-3.5\"H (7-9cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv class=\"main-container container-fluid js-quickedit-main-content\" role=\"main\"\u003e\n\u003cdiv class=\"row\"\u003e\n\u003csection class=\"col-sm-12\"\u003e\n\u003cdiv class=\"region region-content\"\u003e\n\u003carticle class=\"row product-page\"\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv aria-multiselectable=\"true\" role=\"tablist\" class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-0\" class=\"tab-pane active\" role=\"tabpanel\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 id=\"main-title\" class=\"main-title mt-0\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879295860968,"sku":"155545","price":196.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-floor-plate-sauna-heater-supply-447276.jpg?v=1769155141"},{"product_id":"narvi-installation-base-550x620","title":"Narvi Installation Base 550x620","description":"\u003ch2\u003eNarvi Installation Base 550x620\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eWith the aid of an installation base, the sauna heater can be installed in a sauna that has a wooden or paved floor. The height of all installation bases can be adjusted. In the case of slanted floors, the adjustable legs can be used to straighten the sauna heater. The installation bases have been made of rustproof steel.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eBlack Rustproof Steel\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAdjustable legs\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAdded safety\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 21.7\"W (55cm) x 24.4\"D (62cm) x 2.8\"-3.7\"H (7-9cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation Base\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eINSTALLATION BASE 550x620\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRustproof steel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.7\"W (55cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e24.4\"D (62cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2.8\"-3.7\"H (7-9cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-0\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879295893736,"sku":"155544","price":357.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-installation-base-550x620-sauna-heater-supply-620229_854aaa5e-d7d4-4938-a2a1-4ce96e5f5eb9.jpg?v=1769155142"},{"product_id":"narvi-protective-wall-650x1150","title":"Narvi Protective Wall 650x1150","description":"\u003ch2\u003eNarvi Protective Wall 650x1150\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eWith the help of protective walls, the sauna heater can be safely placed closer to the sauna walls. This is a great way of saving space and gives you more opportunities to place the sauna heater in the desired spot. By using protective walls, protective distances can decrease by 50 %. The protective walls can be used with sauna heaters and light fireplaces.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eReduces the safety distance to combustible materials\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSaves you space\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 25.6\"W (65cm) x 1.2\"D (3cm) x 45.3\"H (115cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eOne Side Protective Wall\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003ePROTECTIVE WALL 650x1150\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStainless Steel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eColor\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eBlack\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e25.6\" (65cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e1.2\" (3cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e45.3\" (115cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-0\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879295926504,"sku":"163474","price":380.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-protective-wall-650x1150-sauna-heater-supply-836220.jpg?v=1769155143"},{"product_id":"narvi-chimney-watertank-30l","title":"Narvi Chimney Watertank 30L","description":"\u003ch2\u003eNarvi Chimney Watertank 30L\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Chimney Watertank 30L is made of rustproof steel and heats the water with lost heat. Due to the installation procedure of the tank, the power of the tank will not decrease nor will the need for space increase. The tank can be turned to the left or the right side of the sauna stove. The supporting pipe, which is included in the delivery, is placed between the tank and the sauna stove, so that the tank is placed above the sauna stones. This tank is suitable for all sauna stoves, that has a connection flue with an outer diameter of 122mm and a minimum length of 600mm.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eRustproof steel\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eHeats water with heat that would normally be lost\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDoes not increase space needed for the stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eCan be turned to the left or right side\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 17.7\"W (45 cm) x 9.8\"D (25 cm) x 15\"H (38 cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003e30-Liter Watertank\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSupporting Pipe\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" width=\"100%\" style=\"width: 100.04%; mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes; height: 14.7pt;\"\u003e\n\u003ctd width=\"41%\" style=\"width: 41.34%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"55%\" style=\"width: 55.48%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eCHIMNEY WATERTANK 30L\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1; height: 14.7pt;\"\u003e\n\u003ctd width=\"41%\" style=\"width: 41.34%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eConstruction Material\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"55%\" style=\"width: 55.48%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRustproof Steel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2; height: 14.7pt;\"\u003e\n\u003ctd width=\"41%\" style=\"width: 41.34%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCapacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"55%\" style=\"width: 55.48%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e30-Liter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3; height: 14.7pt;\"\u003e\n\u003ctd width=\"41%\" style=\"width: 41.34%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"55%\" style=\"width: 55.48%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e17.7\" (45 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; height: 14.7pt;\"\u003e\n\u003ctd width=\"41%\" style=\"width: 41.34%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"55%\" style=\"width: 55.48%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e9.8\" (25 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5; mso-yfti-lastrow: yes; height: 13.95pt;\"\u003e\n\u003ctd width=\"41%\" style=\"width: 41.34%; padding: .75pt .75pt .75pt .75pt; height: 13.95pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"55%\" style=\"width: 55.48%; padding: .75pt .75pt .75pt .75pt; height: 13.95pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e15\" (38 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-0\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879295959272,"sku":"202007","price":909.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-chimney-watertank-30l-sauna-heater-supply-492861.jpg?v=1769155144"},{"product_id":"narvi-pipe-adaptor","title":"Narvi Pipe Adaptor","description":"\u003ch2\u003eNarvi Pipe Adaptor\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe primary function of the adapter is to create a smooth transition between the two pipes, adapting from 4.5\" (115 mm) to 6\" (155 mm), ensuring the safe and efficient venting of exhaust gases and combustion by-products. Available in various sizes and shapes to accommodate different stoves and chimneys, these adapters may include features like insulation to minimize heat loss and enhance sauna stove performance.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStainless steel material\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003ePipe Adaptor\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003ePIPE ADAPTOR\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eBlack Stainless Steel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDimensions\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e6.1\" Interior Diameter (15.4cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv role=\"main\" class=\"main-container container-fluid js-quickedit-main-content\"\u003e\n\u003cdiv class=\"row\"\u003e\n\u003csection class=\"col-sm-12\"\u003e\n\u003cdiv class=\"region region-content\"\u003e\n\u003carticle class=\"row product-page\"\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-0\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879296024808,"sku":"163724","price":169.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-pipe-adaptor-sauna-heater-supply-900982.jpg?v=1769155145"},{"product_id":"narvi-flue-15","title":"Narvi Flue 15","description":"\u003ch2\u003eNarvi Flue 15\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eKota Steel Flue is a safe option for sauna heaters and fireplace installations. A modular design allows for installation that can be adapted to any conditions.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Kota Steel Flue is a premium and safe option for sauna heaters and other fireplace installations. Designed with a focus on fire safety and insulation, particular attention is given to the area around the ceiling feedthrough to ensure optimal protection. Its modular design allows for flexible installation that can be adapted to the specific conditions of your building.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe uninsulated start pipe, made of 100mm stainless steel, has a diameter of 120\/122 mm and is compatible with all sauna stoves that have a smoke output diameter of 119mm. Additionally, the stainless steel pipe can be placed inside an insulated pipe, facilitating easier maintenance and removal of the stove or chimney when necessary. This setup ensures both convenience and safety for sauna and fireplace systems.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eOuter Casing made from zinc-coated steel finish\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eBlack heat-resistant paint\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eCE Certification\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStart pipe fits all sauna stoves with smoke output of diameter 4.6\" (12cm) \u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eUninsulated start pipe dimensions: 4.7\" (12cm)\/4.8\" (12.2cm) diameter\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eFlue dimensions: 10\" (25.5cm) diameter\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eFlue Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eFLUE 15\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStainless Steel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFinish\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eBlack\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Dimensions\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e10\" (25.5cm) diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStart Pipe Dimensions\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4.7\" (12cm)\/4.8\" (12.2cm) diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv class=\"product__body\"\u003e\n\u003cdiv class=\"field field--name-body field--type-text-with-summary field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879296057576,"sku":"6090","price":995.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-flue-15-sauna-heater-supply-282099_49501ac8-c6b4-4ae3-b5b4-c8a38e818ab7.jpg?v=1769155146"},{"product_id":"narvi-30","title":"Narvi 30","description":"\u003ch2\u003eNarvi 30\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Sauna Stove is known for its quality, capable of producing great steam for larger saunas where bigger groups can relax. Experience the warmth of the fire as it radiates through the glass door during your sauna session.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe sturdy outer casing of the sauna stove is painted in black for a bold appearance. This stove is robust and designed for longevity, ensuring that it will endure for many years while creating an authentic ambiance in the sauna.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eWood-burning\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eRobust and durable\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eGreat steam for larger saunas\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSteel casing painted in black\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSauna room sizes:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e24kW\u003c\/b\u003e - 706 to 1236 cu. ft.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e50kW\u003c\/b\u003e - 1589 to 2472 cu. ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStone requirements:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e24kW\u003c\/b\u003e - Minimum of 143 lbs of stones\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e50kW\u003c\/b\u003e - Minimum of 220 lbs of stones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLimited 2-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSauna Stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003e2-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eNARVI 30\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e706-1236 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e24kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e87\" (220 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e59.9\" (152 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e48.7\" (124 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e143 lbs (65 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.06\" (53 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e26.4\" (67 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e37.4\" (95 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e331 lbs (150 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 17;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e474 lbs (215 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 18;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eNARVI 50\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 19;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e1589-2472 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 20;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e50kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 21;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 22;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 23;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 24;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 25;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 26;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e87\" (220 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 27;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e92.6\" (235 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 28;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e65.8\" (167 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 29;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e220 lbs (100 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 30;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 31;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e26.4\" (67 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 32;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e33.5\" (85 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 33;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e43.3\" (110 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 34;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e606 lbs (275 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 35; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e826 lbs (375 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003e \u003c\/b\u003e\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eTechnical\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;\"\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20Sauna%20Stove%20IOM.pdf\" target=\"_blank\"\u003eNarvi Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;\"\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879296090344,"sku":"102033","price":6995.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-30-sauna-heater-supply-974337.jpg?v=1769155147"},{"product_id":"narvi-inari-plus","title":"Narvi Inari Plus","description":"\u003ch2\u003eNarvi Inari Plus\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Inari Sauna Stove is an original-looking sauna stove with a sturdy structure and grid, ensuring enjoyable steam for frequent sauna users. Stones visible behind the grid make this sauna stove very attractive. Choose from the Inari or the Inari Plus for a greater stone capacity.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe environmentally friendly sauna stove heats up with a relatively small amount of wood. It features a glass door with a cast-iron frame, paired with adjustable legs and a comfortable wooden handle. The flue attachment for this sauna stove can be made from the top or back, but you can only attach the flue to the back after making a hole in the stones basket. A hole can be made using an iron saw to cut through the three steel wires in the stones basket.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eWood-burning\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eOriginal and unique\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003ePlus version provides greater stone capacity\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAdjustable feet for easy installation\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSteel casing painted in black\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSauna room sizes:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari\u003c\/b\u003e - 283 to 636 cu. ft.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari Plus \u003c\/b\u003e- 283 to 636 cu. ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStone requirements:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari\u003c\/b\u003e - Minimum of 132 lbs of stones\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari Plus\u003c\/b\u003e - Minimum of 198 lbs of stones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLimited 2-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSauna Stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003e2-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eINARI\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-636 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e81\" (205 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e55.2\" (140 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e45.3\" (115 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e132 lbs (60 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.7\" (55 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e30.3\" (77 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e119 lbs (54 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e251 lbs (114 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 17;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eINARI PLUS\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 18;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-636 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 19;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 20;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 21;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 22;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 23;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 24;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 25;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e81\" (205 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 26;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e55.2\" (140 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 27;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e45.3\" (115 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 28;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e198 lbs (90 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 29;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 30;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.7\" (55 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 31;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e30.3\" (77 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 32;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e135 lbs (61 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 33; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e333 lbs (151 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003e \u003c\/b\u003e\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eTechnical\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;\"\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20Luosto%20and%20Inari%20Sauna%20Stove%20IOM.pdf\" target=\"_blank\"\u003eNarvi Luosto and Inari Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;\"\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879296123112,"sku":"2152","price":2395.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-inari-plus-sauna-heater-supply-479647_e1370379-86c5-4ddf-b132-f13f49b86c2b.jpg?v=1769155148"},{"product_id":"narvi-inari","title":"Narvi Inari","description":"\u003ch2\u003eNarvi Inari\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Inari and Inari Plus Sauna Stoves ensure enjoyable steam for frequent sauna users by using a large amount of stones.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Inari Sauna Stove is an original-looking sauna stove with a sturdy structure and grid, ensuring enjoyable steam for frequent sauna users. Stones visible behind the grid make this sauna stove very attractive. Choose from the Inari or the Inari Plus for a greater stone capacity.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe environmentally friendly sauna stove heats up with a relatively small amount of wood. It features a glass door with a cast-iron frame, paired with adjustable legs and a comfortable wooden handle. The flue attachment for this sauna stove can be made from the top or back, but you can only attach the flue to the back after making a hole in the stones basket. A hole can be made using an iron saw to cut through the three steel wires in the stones basket.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eWood-burning\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eOriginal and unique\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003ePlus version provides greater stone capacity\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAdjustable feet for easy installation\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSteel casing painted in black\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSauna room sizes:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari\u003c\/b\u003e - 283 to 636 cu. ft.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari Plus \u003c\/b\u003e- 283 to 636 cu. ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStone requirements:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari\u003c\/b\u003e - Minimum of 132 lbs of stones\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari Plus\u003c\/b\u003e - Minimum of 198 lbs of stones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLimited 2-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSauna Stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003e2-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eINARI\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-636 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e81\" (205 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e55.2\" (140 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e45.3\" (115 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e132 lbs (60 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.7\" (55 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e30.3\" (77 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e119 lbs (54 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e251 lbs (114 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 17;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eINARI PLUS\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 18;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-636 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 19;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 20;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 21;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 22;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 23;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 24;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 25;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e81\" (205 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 26;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e55.2\" (140 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 27;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e45.3\" (115 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 28;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e198 lbs (90 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 29;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 30;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.7\" (55 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 31;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e30.3\" (77 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 32;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e135 lbs (61 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 33; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e333 lbs (151 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003e \u003c\/b\u003e\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eTechnical\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;\"\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20Luosto%20and%20Inari%20Sauna%20Stove%20IOM.pdf\" target=\"_blank\"\u003eNarvi Luosto and Inari Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;\"\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879296155880,"sku":"2143","price":1945.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-inari-sauna-heater-supply-262188.jpg?v=1769155150"},{"product_id":"narvi-luosto-vs","title":"Narvi Luosto VS","description":"\u003ch2\u003eNarvi Luosto VS\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Luosto VS Wood-Fired Sauna Stove provides durability and efficient heat distribution. This sauna stove comes equipped with an integrated hot water tank and faucet.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Luosto VS Sauna Stove provides excellent durability and efficient heat distribution for your sauna. Known for its sleek design, this sauna stove features a large stone compartment and heats quickly with a small amount of wood. The Luosto VS comes equipped with a stainless steel watertank and faucet, making it an ideal option for ensuring you always have access to hot water.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThanks to the round shape of the sauna stove, it makes it a perfect fit for any sauna. The casing of the sauna stove is painted in black and made of enameled steel that is designed to be long-lasting. The glass door with a cast-iron frame creates ambiance and makes it easy to maintain an even fire, along with adjustable feet and a sturdy wooden handle. The flue attachment for this sauna stove can be made from the top or back, but you can only attach the flue to the top when it comes supplied with a cauldron.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul type=\"disc\" style=\"margin-top: 0cm;\"\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eWood-burning\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eSleek and durable\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eWatertank holds 30-liters of hot water\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eAdjustable feet for easy installation\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eSteel casing painted in black\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eFor sauna rooms from 283 to 706 cu. ft.\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003e77 pound stone capacity\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eDimensions: 23.6\"Diameter (60 cm) x 29.5\"H (75 cm)\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eLimited 2-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul type=\"disc\" style=\"margin-top: 0cm;\"\u003e\n\u003cli style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eSauna Stove with Watertank\u003c\/li\u003e\n\u003cli style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003e2-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\" cellpadding=\"0\" cellspacing=\"3\" border=\"0\" class=\"MsoNormalTable\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eLUOSTO VS\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-706 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e80\" (203 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e57.1\" (145 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e47.2\" (120 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e77 lbs (35 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e23.6\" (60 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e29.5\" (75 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e119 lbs (54 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e196 lbs (89 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 17; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWater Tank Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e30-Liter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca aria-describedby=\"tooltip906901\" data-original-title=\"Open file in new window\" data-placement=\"bottom\" data-toggle=\"tooltip\" title=\"\" type=\"application\/pdf; length=1188911\" href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20Luosto%20and%20Inari%20Sauna%20Stove%20IOM.pdf\" target=\"_blank\"\u003eNarvi Luosto and Inari Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca aria-describedby=\"tooltip137118\" data-original-title=\"Open file in new window\" data-placement=\"bottom\" data-toggle=\"tooltip\" title=\"\" type=\"application\/pdf; length=145639\" href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 id=\"main-title\" class=\"main-title mt-0\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879296188648,"sku":"2145 \/ 163442","price":2495.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-luosto-vs-sauna-heater-supply-716118.jpg?v=1769155151"},{"product_id":"narvi-luosto","title":"Narvi Luosto","description":"\u003ch2\u003eNarvi Luosto\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Luosto Sauna Stove provides excellent durability and efficient heat distribution for your sauna. Known for its sleek design, this sauna stove features a large stone compartment and heats quickly with a small amount of wood.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThanks to the round shape of the sauna stove, it makes it a perfect fit for any sauna. The casing of the sauna stove is painted in black and made of enameled steel that is designed to be long-lasting. The glass door with a cast-iron frame creates ambiance and makes it easy to maintain an even fire, along with adjustable feet and a sturdy wooden handle. The flue attachment for this sauna stove can be made from the top or back, but you can only attach the flue to the back when it comes supplied with a cauldron.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eWood-burning\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSleek and durable\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eEffective with a short heating time\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAdjustable feet for easy installation\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eEnameled steel painted in black\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eFor sauna rooms from 283 to 706 cu. ft.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003e77 pound stone capacity\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 19.7\"Diameter (50 cm) x 29.5\"H (75 cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLimited 2-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSauna Stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003e2-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eLUOSTO\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-706 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e80\" (203 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e53.2\" (135 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e43.3\" (110 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e77 lbs (35 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e19.7\" (50 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e29.5\" (75 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e104 lbs (47 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e181 lbs (82 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20Luosto%20and%20Inari%20Sauna%20Stove%20IOM.pdf\" type=\"application\/pdf; length=1188911\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip411147\" target=\"_blank\"\u003eNarvi Luosto and Inari Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" type=\"application\/pdf; length=145639\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip285142\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 id=\"main-title\" class=\"main-title mt-0\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879296221416,"sku":"2142","price":1895.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-luosto-sauna-heater-supply-470706.jpg?v=1769155152"},{"product_id":"narvi-kaamos-20","title":"Narvi Kaamos 20","description":"\u003ch2\u003eNarvi Kaamos 20\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Kaamos 20 Sauna Stove is built for durability with elegance in mind. Its large stone capacity allows for an even and pleasant sauna bath. The corrosion-resistant steel plate and thick firebox roof makes it a reliable, long-lasting sauna stove.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe cast-iron mouthpiece of the sauna stove makes it easy to follow the flame. Its mouthpiece is sturdy and does not bend when in use, and has a comfortable wooden handle. The large grate and fire air control through the back protection plate of the firebox ensures an efficient and clean combustion.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eWood-burning\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eElegant and durable\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLarge grate for clean combustion\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAdjustable feet for easy installation\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eCorrosion-resistant steel plate painted in black\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eFor sauna rooms from 353 to 706 cu. ft.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003e132 pound stone capacity\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 18.9\"W (48 cm) x 19.7\"D (50 cm) x 29.9\"H (76 cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLimited 2-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSauna Stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003e2-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eKAAMOS 20\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e353-706 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e47.3\" (120 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e42.5\" (108 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e132 lbs (60 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e18.9\" (48 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e19.7\" (50 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e29.9\" (76 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e143 lbs (65 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 17; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e275 lbs (125 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20Kaamos%2020%20Sauna%20Stove%20IOM.pdf\" type=\"application\/pdf; length=1427118\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip785943\" target=\"_blank\"\u003eNarvi Kaamos 20 Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" type=\"application\/pdf; length=145639\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip924324\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879296319720,"sku":"157417","price":1595.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-kaamos-20-sauna-heater-supply-287972_2d62a615-832a-411b-b249-7dad4374f267.jpg?v=1769155159"},{"product_id":"narvi-kuru-14","title":"Narvi Kuru 14","description":"\u003ch2 class=\"MsoNormal\"\u003e\u003cb\u003eNarvi Kuru 14\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe stylish and durable Narvi Kuru Sauna Stove creates an authentic sauna feeling and ensures pleasant sauna steam. Enjoy watching the live fire through the glazed door during your sauna session.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe steel housing of the sauna stove painted in black creates a simple, yet stylish atmosphere. Thanks to the wooden handles, the use of this sauna stove is comfortably easy.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eWood-burning\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStylish and durable\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAuthentic sauna feeling\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSteel housing painted in black\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSauna room sizes:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e13kW\u003c\/b\u003e - 283 to 494 cu. ft.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e16kW\u003c\/b\u003e - 353 to 706 cu. ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStone requirements:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e13kW\u003c\/b\u003e - Minimum of 77 lbs of stones\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e16kW\u003c\/b\u003e - Minimum of 88 lbs of stones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLimited 1-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSauna Stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003e1-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" width=\"100%\" style=\"width: 100.04%; mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 0cm 0cm 0cm;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eKURU 14\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-494 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e48.2\" (122 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e36.1\" (92 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e77 lbs (35 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16.5\" (42 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e18.7\" (47 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e25.6\"\/26.6\" (65\/68 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e108 lbs (49 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 17; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e185 lbs (84 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 18; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eKURU 20\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 19; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e353-706 cu.ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 20; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 21; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 22; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 23; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 24; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 25; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 26; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 27; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e48.2\" (122 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 28; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e37.7\" (96 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 29; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e88 lbs (40 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 30; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 31; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e18.1\" (46 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 32; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e18.7\" (47 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 33; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e25.6\"\/26.6\" (65\/68 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 34; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e121 lbs (55 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 35; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e209 lbs (95 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 36; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd width=\"174\" style=\"width: 130.5pt; padding: 0cm 0cm 0cm 0cm;\"\u003e\u003c\/td\u003e\n\u003ctd width=\"139\" style=\"width: 104.25pt; padding: 0cm 0cm 0cm 0cm;\"\u003e\u003c\/td\u003e\n\u003ctd width=\"2\" style=\"width: 1.5pt; padding: 0cm 0cm 0cm 0cm;\"\u003e\u003c\/td\u003e\n\u003ctd width=\"240\" style=\"width: 180.0pt; padding: 0cm 0cm 0cm 0cm;\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" type=\"application\/pdf; length=145639\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip92503\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879296352488,"sku":"2146","price":1195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-kuru-14-sauna-heater-supply-708788_72667954-3ddb-4a14-b07f-367beb587fb5.jpg?v=1769155162"},{"product_id":"narvi-split-faced-stones","title":"44 lb box Narvi Split-Faced Stones","description":"\u003ch1 class=\"MuiTypography-root MuiTypography-h1 comp-typography comp-product-details__name css-m5p6uo\"\u003eNarvi Split-Face Stones\u003c\/h1\u003e\n\u003ch6 class=\"MuiTypography-root MuiTypography-subtitle1 comp-typography comp-product-details__subtitle css-1q568x9\"\u003eSauna Stones, Split-Face, 10-15cm, 44lbs\u003c\/h6\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body2 comp-typography ProductDetail_sku-text css-ylq8gp\"\u003eSKU: 128937\u003c\/p\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body2 comp-typography ProductDetail_sku-text css-ylq8gp\"\u003e\u003cspan\u003eThe Narvi Split-Face Sauna Stones made of olivine diabase are durable and produce great steam. These 10-15 cm sauna stones are packed in 44 lb boxes.\u003c\/span\u003e\u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879459111144,"sku":"128937","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-split-face-sauna-stones_e8716c03-ff42-42e2-b1c1-8bbf9ee5ca30.jpg?v=1769154964"},{"product_id":"narvi-nc-20-black","title":"Narvi NC Black","description":"\u003ch1 class=\"MuiTypography-root MuiTypography-h1 comp-typography comp-product-details__name css-m5p6uo\"\u003eNarvi NC Black\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi NC Sauna Stove is distinguished by its simple and timeless design. This sauna stove is suitable for both modern and traditional saunas. The large amount of stones and durable construction ensures an even and pleasant sauna bath.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe unique fire chamber of the sauna stove results in more efficient and cleaner combustion, making it environmentally friendly. The casing of the sauna stove is painted in black and made of corrosion-resistant steel for durability, paired with adjustable feet for effortless and proper installation. The chimney connection for this sauna stove can be implemented from the top or back, but a separate connection pipe will be needed for the top.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSimple and timeless\u003c\/li\u003e\n\u003cli\u003eEfficient and clean burns\u003c\/li\u003e\n\u003cli\u003eAdjustable feet for easy installation\u003c\/li\u003e\n\u003cli\u003eCorrosion-resistant steel plate painted in black\u003c\/li\u003e\n\u003cli\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eNC 16\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e-\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e283 to 565\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003ecu. ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNC 20\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e-\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e353 to 706\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003ecu. ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNC 24\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e-\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e353 to 848\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003ecu. ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eNC 16\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e- Minimum of 110 lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNC 20\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e- Minimum of 132 lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNC 24\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e- Minimum of 176 lbs of stones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli\u003eLimited 2-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eSauna Stove\u003c\/li\u003e\n\u003cli\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli\u003e2-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eTechnical\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/prod.cms.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20NC%20Sauna%20Stove%20IOM.pdf\"\u003eNarvi NC Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/p\u003e\n\u003cdiv class=\"comp-tab-container MuiBox-root css-1xdhyk6\"\u003e\n\u003cdiv class=\"comp-tab-panel MuiBox-root css-1cmi1w1\" role=\"tabpanel\" id=\"vertical-tabpanel-5\" aria-labelledby=\"vertical-tab-5\"\u003e\n\u003cdiv class=\"MuiBox-root css-0\"\u003e\n\u003cdiv class=\"MuiPaper-root MuiPaper-elevation MuiPaper-rounded MuiPaper-elevation0 MuiAccordion-root MuiAccordion-rounded Mui-expanded MuiAccordion-gutters comp-accordion css-19e0idm\"\u003e\n\u003cdiv class=\"MuiCollapse-root MuiCollapse-vertical MuiCollapse-entered css-1x87lo6\"\u003e\n\u003cdiv class=\"MuiCollapse-wrapper MuiCollapse-vertical css-15830to\"\u003e\n\u003cdiv class=\"MuiCollapse-wrapperInner MuiCollapse-vertical css-9vd5ud\"\u003e\n\u003cdiv role=\"region\" class=\"MuiAccordion-region\"\u003e\n\u003cdiv class=\"MuiAccordionDetails-root comp-accordion-details css-k5y6e8\"\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit comp-document MuiBox-root css-89252k\"\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-1wrjg9b\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e\u003ca href=\"https:\/\/prod.cms.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-j76er8\"\u003e\n\u003cdiv class=\"MuiTableContainer-root comp-table-container comp-table-container--striped-bordered css-133gtqq\"\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root 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MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e48.4\" (123 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e31.5\" (80 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e110 lbs (50 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e19.7\" (50 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e22.8\" (58 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e30.7\" (78 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e159 lbs (72 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e269 lbs (122 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-j76er8\"\u003e\n\u003cdiv class=\"MuiTableContainer-root comp-table-container comp-table-container--striped-bordered css-133gtqq\"\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eModel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eNC 20 BLACK\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e353-706 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e48.4\" (123 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e33.1\" (84 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e132 lbs (60 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e21.3\" (54 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e22.8\" (58 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e31.5\" (80 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e168 lbs (76 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e300 lbs (136 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-j76er8\"\u003e\n\u003cdiv class=\"MuiTableContainer-root comp-table-container comp-table-container--striped-bordered css-133gtqq\"\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eModel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eNC 24 BLACK\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e353-848 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e17kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e48.4\" (123 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e34.6\" (88 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e176 lbs (80 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e22.8\" (58 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e22.8\" (58 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e32.3\" (82 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e181 lbs (82 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e357 lbs (162 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"16kW (NC 16)","offer_id":47879460684008,"sku":"102312","price":1695.0,"currency_code":"USD","in_stock":true},{"title":"16kW (NC 20)","offer_id":47879460716776,"sku":"102313","price":1895.0,"currency_code":"USD","in_stock":true},{"title":"17kW (NC 24)","offer_id":47879460749544,"sku":"102315","price":2095.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-nc-20-black-sauna-heater-supply-510341.jpg?v=1769155155"},{"product_id":"narvi-kuru-20","title":"Narvi Kuru 20","description":"\u003ch2\u003eNarvi Kuru 20\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe stylish and durable Narvi Kuru Sauna Stove creates an authentic sauna feeling and ensures pleasant sauna steam. Enjoy watching the live fire through the glazed door during your sauna session.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe steel housing of the sauna stove painted in black creates a simple, yet stylish atmosphere. Thanks to the wooden handles, the use of this sauna stove is comfortably easy.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eWood-burning\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStylish and durable\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAuthentic sauna feeling\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSteel housing painted in black\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSauna room sizes:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e13kW\u003c\/b\u003e - 283 to 494 cu. ft.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e16kW\u003c\/b\u003e - 353 to 706 cu. ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStone requirements:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e13kW\u003c\/b\u003e - Minimum of 77 lbs of stones\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e16kW\u003c\/b\u003e - Minimum of 88 lbs of stones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLimited 1-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSauna Stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003e1-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eKURU 14\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-494 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e48.2\" (122 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e36.1\" (92 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e77 lbs (35 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16.5\" (42 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e18.7\" (47 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e25.6\"\/26.6\" (65\/68 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e108 lbs (49 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 17; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e185 lbs (84 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 18; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eKURU 20\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 19; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e353-706 cu.ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 20; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 21; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 22; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 23; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 24; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 25; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 26; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 27; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e48.2\" (122 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 28; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e37.7\" (96 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 29; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e88 lbs (40 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 30; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 31; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e18.1\" (46 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 32; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e18.7\" (47 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 33; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e25.6\"\/26.6\" (65\/68 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 34; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e121 lbs (55 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 35; mso-yfti-lastrow: yes; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e209 lbs (95 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c!-- [if !supportMisalignedColumns]--\u003e\n\u003ctr height=\"0\"\u003e\n\u003ctd width=\"168\" style=\"border: none;\"\u003e\u003c\/td\u003e\n\u003ctd width=\"135\" style=\"border: none;\"\u003e\u003c\/td\u003e\n\u003ctd width=\"2\" style=\"border: none;\"\u003e\u003c\/td\u003e\n\u003ctd width=\"250\" style=\"border: none;\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c!--[endif]--\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20Kuru%20Sauna%20Stove%20IOM.pdf\" type=\"application\/pdf; length=1098963\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip193910\" target=\"_blank\"\u003eNarvi Kuru Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" type=\"application\/pdf; length=145639\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip483701\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":47879460847848,"sku":"2147","price":1395.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/narvi-kuru-20-sauna-heater-supply-223080_c1b91190-7054-432b-bcc7-304e7dd8b4f2.jpg?v=1769155161"}],"url":"https:\/\/thesaunasolutionllc.com\/collections\/narvi.oembed","provider":"The Sauna Solution LLC","version":"1.0","type":"link"}