{"title":"Saunum Accessories","description":"","products":[{"product_id":"saunum-sauna-stone-package","title":"Saunum Sauna Stone Package","description":"\u003cp data-mce-fragment=\"1\"\u003eGet just the right amount of correct sauna stones for your Saunum sauna heater. Just choose your heater model and you're set in terms of stones.\u003c\/p\u003e\n\u003ch2\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003ePackage Includes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003eEach variant is specifically tailored to include the correct quantity of sauna stones required for the corresponding sauna heater model it is named after.\u003c\/p\u003e\n\u003cp\u003eHere is a detailed list of the included quantities of rocks:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eSaunum Air 5 and Air 7 - 5-boxes of Saunum sauna stones2-4\u003c\/li\u003e\n\u003cli\u003eSaunum Air 10 - 7-boxes of Saunum sauna stones2-4\u003c\/li\u003e\n\u003cli\u003eSaunum Air 10 L, Air 13 L and Air 15 L - 8-boxes of Saunum sauna stones2-4\u003c\/li\u003e\n\u003c\/ol\u003e","brand":"Saunum","offers":[{"title":"Saunum Air 5 and Air 7","offer_id":47879334265064,"sku":null,"price":505.0,"currency_code":"USD","in_stock":true},{"title":"Saunum Air 10","offer_id":47879334297832,"sku":null,"price":615.0,"currency_code":"USD","in_stock":true},{"title":"Saunum Air L heaters (10L) (13L) (15L)","offer_id":47879334330600,"sku":null,"price":670.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/saunum-sauna-stone-package-sauna-heater-supply-310481.jpg?v=1769155570"},{"product_id":"saunum-airiq-wi-fi","title":"Saunum AirIQ Wi-Fi","description":"\u003ch2\u003eSaunum AirIQ Wi-Fi\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eWith a Saunum AirIQ control unit, control of the Saunum Air electric sauna heater is easy and convenient. Three programmable sauna types let you heat the sauna with just a few taps on the screen. The AirIQ allows you to activate a tailored sauna profile and have your custom sauna ready at the time you specify on your mobile device.  This improves your sauna experience and reduces energy consumption. \u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eWith the Saunum AirIQ Wi-Fi, you can control your sauna from anywhere, at any time. Simply pair the Saunum AirIQ app with the Saunum AirIQ Wi-Fi that is connected to a Wi-Fi network. Sauna notifications are displayed on the user's mobile device. The AirIQ is UL listed for safety.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eTemperature selection ranges from 104 °F – 194°F (40°C - 90°C). \u003c\/li\u003e\n\u003cli\u003eAllows you to set the operating time of the heater: up to 1 hour in a private sauna, up to 6 hours in a public sauna. \u003c\/li\u003e\n\u003cli\u003eAllows you to select up to 3 Preset Sauna settings: (selectable temperature, time, climate device speed)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eClassic Nordic Steam Sauna\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003efor temperatures from 140°F - 194°F (60°C - 90°C). Valve of the Climate Device open to 25% with speed level 1.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHumid Steam-rich Sauna\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003efor temperatures from 113°F - 140°F (45°C - 60°C). Valve of the Climate Device open to 100% with speed level 2 or 3.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMild, Relaxing Sauna\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003efor temperatures from 104 °F – 131 °F  (40°C - 55°C). Valve of the Climate Device open to 25% with speed level 1.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eAirIQ WiFi allows for sauna session scheduling for a specific day, time, and sauna type for the week.\u003c\/li\u003e\n\u003cli\u003eBuilt-in Wi-Fi interface for Saunum mobile app available on AppStore and Google Play.\u003c\/li\u003e\n\u003cli\u003eModBus integration for smart home connection\u003c\/li\u003e\n\u003cli\u003eNotifications will be conveniently displayed directly onto your mobile device via the Saunum mobile app.\n\u003cul\u003e\n\u003cli\u003e Sauna is Ready\u003c\/li\u003e\n\u003cli\u003e Heating Status\u003c\/li\u003e\n\u003cli\u003e Door is Open\u003c\/li\u003e\n\u003cli\u003eOverheating protection applied.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-Language menu includes English, German, Estonian, Finnish, Russian, Swedish, and Slovenian.\u003c\/li\u003e\n\u003cli\u003eOutside Sauna room installation\u003c\/li\u003e\n\u003cli\u003eScreen lock\u003c\/li\u003e\n\u003cli\u003eChild Safety Lock\u003c\/li\u003e\n\u003cli\u003eTemperature Sensor\u003c\/li\u003e\n\u003cli\u003eDoor Sensor\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eIncludes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eSoft-Touch Display Panel (Wi-Fi App-Based Updates \u0026amp; Operation)\u003c\/li\u003e\n\u003cli\u003eWall Mounting Plate \u0026amp; Fasteners\u003c\/li\u003e\n\u003cli\u003ePower Unit\u003c\/li\u003e\n\u003cli\u003eDoor Sensor Magnet\u003c\/li\u003e\n\u003cli\u003eInstallation \u0026amp; Operation Manual\u003c\/li\u003e\n\u003cli\u003eLimited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1296560-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1296560-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eDisplay Panel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eModel\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003eAirIQ Wi-Fi\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eCertification\/Global Safety Rating\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eUL (Underwriters Laboratories)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eType\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003eDigital, Soft-Touch\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eResponse\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003eTactile with Haptic Feedback Technology\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eLanguage Selection\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e16-Languages\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eWi-Fi Capability\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003eWi-Fi, App-Based Updates \u0026amp; Operation\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eNotifications\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003eSauna is Ready, Heater Status, Open Door, and Overheating Protection\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eSafety Features\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eAdmin, Screen Lock, Door Sensor, and Overheat Protection\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eColor\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003eNordic Black\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eHeat Equalizing Control\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e3-Speed Adjustability\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eDepth\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e.8\" (20.32 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eWidth\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e3.3\" (83.82 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eHeight\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e4.1\" (104.14 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eIP Rating\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003eIP20\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eMinimum Temperature Setting\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e104-Degrees Fahrenheit (40-Celcius)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_16 col_0\"\u003eMaximum Temperature Setting\u003c\/td\u003e\n\u003ctd class=\"row_16 col_1\"\u003e194-Degrees Fahrenheit (90-Celcius)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_17 col_0\"\u003eDuration Timer\u003c\/td\u003e\n\u003ctd class=\"row_17 col_1\"\u003e1 - 6 Hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_18 col_0\"\u003eDisplay Panel Cable (included with heater)\u003c\/td\u003e\n\u003ctd class=\"row_18 col_1\"\u003e4-Conductor Cable (150-Degree C), 20AWG, 15' (475.2 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_19 col_0\"\u003eDoor Sensor \u0026amp; Cable Assembly (included with heater)\u003c\/td\u003e\n\u003ctd class=\"row_19 col_1\"\u003e2-Conductor Cable (150-Degree C), 20AWG, 9.83' (299.62 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_20 col_0\"\u003eDoor Sensor Probe\u003c\/td\u003e\n\u003ctd class=\"row_20 col_1\"\u003e1\" Long and .24\" Diameter (25 x 6 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_21 col_0\"\u003eOperating Temperature Range\u003c\/td\u003e\n\u003ctd class=\"row_21 col_1\"\u003e-4 - 145-Degrees Fahrenheit (-20 - 62 Celsius)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_22 col_0\"\u003eProgrammability\u003c\/td\u003e\n\u003ctd class=\"row_22 col_1\"\u003eWeekly Scheduling with Three Programmable Sessions\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_23 col_0\"\u003eTemperature Settings\u003c\/td\u003e\n\u003ctd class=\"row_23 col_1\"\u003eFahrenheit or Celsius\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_24 col_0\"\u003eRegion Settings\u003c\/td\u003e\n\u003ctd class=\"row_24 col_1\"\u003eNorth American and European Versions\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_25 col_0\"\u003eRoom Temperature Sensor (included with heater)\u003c\/td\u003e\n\u003ctd class=\"row_25 col_1\"\u003ePre-Mounted with Integrated Cable (150- Degree C), 9.5' (289.56 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1296561-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1296561-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003ccaption\u003e\u003c\/caption\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003ePower Unit\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eCertification\/Global Safety Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003eUL (Underwriters Laboratories)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eOperating Voltage\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e240VAC 1 Phase\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eIP Rating\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003eIP64\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDepth\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e2.36\" (59.94 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eWidth\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e6.5\" (165.5 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eLength\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e10.11\" (256.79 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eOperating Temperature\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e-4 - 113-Degrees Fahrenheit (-20 - 45-Celcius)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eWith the Saunum equipment warranty, Saunum guarantees that the product will be free from material and manufacturing defects for a specified period after the date of purchase. In the event of a defect in the device during the warranty period due to the use of low-quality materials or low quality of assembly, the recommended repair partners of Saunum will repair or replace the device or its defective part without charging for labour and spare parts under the conditions below. Saunum reserves the right to decide whether to replace the defective component or replace the device with a new one. Replaced defective product components remain the property of Saunum.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTerms and conditions of the warranty: \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e1. The warranty is only valid if a completed installation report is submitted with the claim.\u003c\/p\u003e\n\u003cp\u003e2. The warranty period of the device when used in a private sauna is two (2) years.\u003c\/p\u003e\n\u003cp\u003e3. The warranty period of the device when used in a public sauna is one (1) year.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe warranty does not cover: \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e1. routine maintenance, cleaning the device, and replacing components due to normal wear and tear;\u003c\/p\u003e\n\u003cp\u003e2. adapting or modifying the device to use it for purposes other than those stated in the operating instructions;\u003c\/p\u003e\n\u003cp\u003e3. risks associated with transport;\u003c\/p\u003e\n\u003cp\u003e4. damage caused by misusing the device;\u003c\/p\u003e\n\u003cp\u003e5. damage caused by improper installation of the device;\u003c\/p\u003e\n\u003cp\u003e6. repairs performed by a party other than a recommended repair partner (maintenance partner) of Saunum;\u003c\/p\u003e\n\u003cp\u003e7. accidents, lightning, water, fire, improper ventilation, or other factors beyond the control of Saunum;\u003c\/p\u003e\n\u003cp\u003e8. faults caused by the use of stones and salt balls not recommended by the manufacturer;\u003c\/p\u003e\n\u003cp\u003e9. heaters and salt balls.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThe list of installation and maintenance technicians recommended by Saunum Saunas is available on the website of Saunum Saunas at www.saunum.com or by contacting info@saunum.com. \u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003eThe maintenance instructions for the device are given in the user manual of the device.\u003c\/p\u003e\n\u003cp\u003ePlease note! Sauna climate devices may only be connected to the electrical network by a professional electrician in accordance with the applicable regulations.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThoroughly read the entire user manual before using the device and keep it in a safe and easily accessible place for future reference.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at \u003cmeta charset=\"utf-8\"\u003e(949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003cmeta charset=\"utf-8\"\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e(949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" data-mce-fragment=\"1\" data-mce-tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" zoorix-widget=\"v-discount\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e","brand":"Saunum","offers":[{"title":"Default Title","offer_id":47879346389224,"sku":"4745090010565","price":1295.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/saunum-airiq-wi-fi-sauna-heater-supply-1-sauna-heater-retailer-in-the-usa-4745090010565-880495.jpg?v=1769155835"}],"url":"https:\/\/thesaunasolutionllc.com\/collections\/saunum-accessories.oembed","provider":"The Sauna Solution LLC","version":"1.0","type":"link"}