{"product_id":"saunum-air-5-csb-wifi-sauna-heater-package","title":"Saunum AIR 5 CSB WiFi Sauna Heater Package","description":"\u003ch2\u003eSaunum Air 5 Sauna Heater\u003c\/h2\u003e\n\u003cp\u003eSaunum’s patented air blending system draws heat and steam from near the ceiling, mixes it with cooler, more oxygenated air near the floor, then directs more comfortable, breathable steam throughout the room. This equalizes room temperature by more than 60% for a significantly better sauna experience. You’ll enjoy longer, more satisfying sauna sessions with more intense sweating.  \u003c\/p\u003e\n\u003cp\u003eAll sauna bathers have experienced the same issue – extreme variance in temperature and oxygen from the ceiling to the floor. The temperature at the ceiling can often exceed 200°F, while at the floor it will be under 100°F, causing your feet to feel uncomfortably cool and your head to be too hot. The temperature and oxygen level should be more consistent throughout.  \u003c\/p\u003e\n\u003cp\u003eThis revolutionary sauna heater includes an ingenious climate equalizing system that more evenly balances the temperature and oxygen levels throughout your sauna for softer, more breathable air.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSaunum is all about the air!\u003c\/strong\u003e\u003cbr\u003e•    The AIR we heat\u003cbr\u003e•    The AIR we feel\u003cbr\u003e•    The AIR we breathe\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEnrich the air with Himalayan salt ions\u003c\/strong\u003e\u003cbr\u003eThe ions released from the patented Himalayan salt feature are propelled into the sauna to maximize their health benefits. Salt aerosol has long been used for its benefits as a decongestant, inflammation reduction, and possesses anti-microbial properties.  \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAdd another dimension to your sauna with aromatherapy\u003c\/strong\u003e\u003cbr\u003eBreathe deep, relax, let the room fill with heat and steam, and clear away your tension with the invigorating and awakening scents of Saunum’s available aromatherapy option.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExperience 6 distinct styles of sauna bathing\u003c\/strong\u003e\u003cbr\u003eSaunum lets you customize your bathing experience by adjusting airflow, temperature, and steam to suit your exact preferences.\u003c\/p\u003e\n\u003cp\u003e•    \u003cstrong\u003eRussian Banya\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Air blending, massive stone volume, intense heat, and steam. Heat, ventilation, and humidity merge to simulate a traditional banya.\u003cbr\u003e•    \u003cstrong\u003eFinnish Sauna\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Harness the power of intense, dry heat for an authentic Finnish sauna. Its huge rock mass radiates intense, consistent heat.\u003cbr\u003e•    \u003cstrong\u003eEstonian Sauna\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Long sweats, soothing heat and rich steam are the hallmarks of an Estonian sauna. \u003cbr\u003e•    \u003cstrong\u003eYoga Sauna\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Oxygenated airflow allows for yoga sauna experience. Even at floor level, equalized Air delivers warming heat for ideal hot yoga sessions.   \u003cbr\u003e•    \u003cstrong\u003eSalt Sauna\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– A patented system propels healthful Himalayan salt ions throughout the room. Air passes across the salt chamber creating a true salt sauna. \u003cbr\u003e•    \u003cstrong\u003eAroma Sauna\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Not possible in most saunas, Saunum uses high humidity and air movement to bring satisfying aroma to your experience.\u003c\/p\u003e\n\u003ch2\u003e\u003cbr\u003e\u003c\/h2\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAir Mixing Technology\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Saunum patented air blending system mixes cold oxygen-rich air from the floor with hot oxygen-poor air off the ceiling to solve the discomfort so many associate with sauna. Whether you like it extremely hot, or just warm, Saunum delivers both in a way that heat and oxygen are felt head to toe.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEuropean Design\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– With an elegant black steel finish, Saunum combines Scandinavian design and quality materials. \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMassive Stone Capacity\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Stones are the heart of a Nordic sauna. Ample stones result in softer, more even heat, and can produce more luxurious steam. Large 154-pound stone capacity (required 5 boxes sold separately)\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHimalayan Salt Reservoir\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Saunum’s Himalayan salt tray is positioned within the air stream so that salt ions are propelled throughout the sauna to deliver health benefits more effectively. \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWi-Fi Control Option\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– The available AirIQ Wi-Fi control unit allows you to activate a tailored sauna profile and have your custom sauna ready at the time that you specify on your mobile device.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDry your Sauna\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Go ahead, toss water onto the rocks! Saunum is engineered for water-tossing, and when you're done enjoying the steam, the patented fan system will conveniently help dry your sauna.     \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUL Certification\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Safety and reliability are priorities at Saunum, and each product is engineered to exceed strict UL standards.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAvailable Aromatherapy\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- Add another sensory layer with Saunum's optional aromatherapy system, which infuses aroma into the steam to further transform your experience.\u003c\/li\u003e\n\u003cli\u003eFor sauna rooms from 106 to 177 cu. ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eIncludes\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eSaunum Air50\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNordic Black Metal Stone Basket \u003c\/li\u003e\n\u003cli\u003eHeat Equalizing Module\u003c\/li\u003e\n\u003cli\u003eTelescopic Hot Air Intake\u003c\/li\u003e\n\u003cli\u003eHeating Element Air Tunnels (3)\u003c\/li\u003e\n\u003cli\u003eHimalayan Salt Spheres (7)\u003c\/li\u003e\n\u003cli\u003eHot Air Intake Cap\u003c\/li\u003e\n\u003cli\u003eStainless Steel Protective Grille\u003c\/li\u003e\n\u003cli\u003eHeating Element Electrical Cable, 5' (152.4 cm)\u003c\/li\u003e\n\u003cli\u003eHeat Equalizer Electrical Cable, 5' (152.4 cm)\u003c\/li\u003e\n\u003cli\u003eRoom Temperature Sensor \u0026amp; Cable, 9.5' (289.56 cm)\u003c\/li\u003e\n\u003cli\u003eDoor Sensor \u0026amp; Cable Assembly, 9.83' (299.62 cm)\u003c\/li\u003e\n\u003cli\u003eIQAir Display Panel Cable, 16' (487.68 cm)\u003c\/li\u003e\n\u003cli\u003eQuick Install Guide\u003c\/li\u003e\n\u003cli\u003eInstallation \u0026amp; Operation Manual\u003c\/li\u003e\n\u003cli\u003eLimited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cbr\u003eSaunum AirIQ WiFi\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSoft-Touch Display Panel (Wi-Fi App-Based Updates \u0026amp; Operation)\u003c\/li\u003e\n\u003cli\u003eWall Mounting Plate \u0026amp; Fasteners\u003c\/li\u003e\n\u003cli\u003ePower Unit\u003c\/li\u003e\n\u003cli\u003eDoor Sensor Magnet\u003c\/li\u003e\n\u003cli\u003eInstallation \u0026amp; Operation Manual\u003c\/li\u003e\n\u003cli\u003eLimited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cbr\u003eStones\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5 boxes of 33 lb box of 2\" - 4\" (5-10 cm)  sauna stones \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1298702-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1298702-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eHeat Equalizing System\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eModel\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003eAir 5\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eCertification\/Global Safety Rating\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eUL (Underwriters Laboratories)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eHeat\/Steam Equalizer Module\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e3-Speeds, Whisper-Quiet Operation\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eCeiling Hot Air Intake\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e17.72\" x 4\" ( 450.09 x 101.6 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eCool Air Intake Type\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003eAdjustable Valve, Side-Mounted, 12\" (304.8 mm) Off Floor\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eCool Air Intake Size\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e2\" x 2.75\" (50.8 x 69.85 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eBlended Air Output\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e4.31\" x 14.13\" (109.47 x 358.90 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eHimalayan Salt \u0026amp; Aroma Tray Type\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eRemovable, Slotted\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHimalayan Salt \u0026amp; Aroma Tray Size\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e16.5\" x 4.5\" (419.1 x 111.76 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1298703-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1298703-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003ccaption\u003e\u003c\/caption\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eSauna Heater System\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eModel\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003eAir 5\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eCertification\/Global Safety Rating\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eUL (Underwriters Laboratories)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eHeater Body Style\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003eSolid Steel - Nordic Black\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eHeating Elements\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003eIncoloy (Stainless Steel)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eHeating Element Protection (included)\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003eAir Tunnels, Slotted Stainless Steel, Three\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eRoom Size\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e106 - 177 (3-5 Cubic Meters)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eWattage Rating\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e4800\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eOperating Voltage\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003e240 VAC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003ePhase\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003eSingle\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eAmperage\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e20\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eWeight\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e115 lbs (52 kg)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eShipping Weight with Stones\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e315 lbs (143 kg)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eProduct Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e12.41\" (315.3 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eProduct Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e18.31\" (465 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eProduct Height (including telescopic air intake)\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e71.95 - 94.49\" (1827.53-2400.05 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_16 col_0\"\u003eMinimum Ceiling Height\u003c\/td\u003e\n\u003ctd class=\"row_16 col_1\"\u003e71.95\" (1827.53 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_17 col_0\"\u003eStone Capacity\u003c\/td\u003e\n\u003ctd class=\"row_17 col_1\"\u003e132 - 154 lbs (60-70 kg)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_18 col_0\"\u003eStone Size (sold separately)\u003c\/td\u003e\n\u003ctd class=\"row_18 col_1\"\u003e2\" - 4\" (5-10 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_19 col_0\"\u003eCircuit Breaker\u003c\/td\u003e\n\u003ctd class=\"row_19 col_1\"\u003e30 Amp\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_20 col_0\"\u003eWire Size to Power Unit\u003c\/td\u003e\n\u003ctd class=\"row_20 col_1\"\u003e(2) #10 + N + G\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_21 col_0\"\u003eWire Size - Power Unit to Elements (Included)\u003c\/td\u003e\n\u003ctd class=\"row_21 col_1\"\u003e7-Conductor Cable, #14AWG , 90-Degree C, 5' (152.4 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_22 col_0\"\u003eWire Size - Power Unit to Heat Equalizer (Included)\u003c\/td\u003e\n\u003ctd class=\"row_22 col_1\"\u003e5-Conductor Cable, #18AWG, 90-Degree C, 5' (152.4 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_23 col_0\"\u003eRoom Temperature Sensor\u003c\/td\u003e\n\u003ctd class=\"row_23 col_1\"\u003ePre-Mounted with Integrated Cable (1\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eWith the Saunum equipment warranty, Saunum guarantees that the product will be free from material and manufacturing defects for a specified period after the date of purchase. In the event of a defect in the device during the warranty period due to the use of low-quality materials or low quality of assembly, the recommended repair partners of Saunum will repair or replace the device or its defective part without charging for labour and spare parts under the conditions below. Saunum reserves the right to decide whether to replace the defective component or replace the device with a new one. Replaced defective product components remain the property of Saunum.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTerms and conditions of the warranty: \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e1. The warranty is only valid if a completed installation report is submitted with the claim.\u003c\/p\u003e\n\u003cp\u003e2. The warranty period of the device when used in a private sauna is two (2) years.\u003c\/p\u003e\n\u003cp\u003e3. The warranty period of the device when used in a public sauna is one (1) year.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe warranty does not cover: \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e1. routine maintenance, cleaning the device, and replacing components due to normal wear and tear;\u003c\/p\u003e\n\u003cp\u003e2. adapting or modifying the device to use it for purposes other than those stated in the operating instructions;\u003c\/p\u003e\n\u003cp\u003e3. risks associated with transport;\u003c\/p\u003e\n\u003cp\u003e4. damage caused by misusing the device;\u003c\/p\u003e\n\u003cp\u003e5. damage caused by improper installation of the device;\u003c\/p\u003e\n\u003cp\u003e6. repairs performed by a party other than a recommended repair partner (maintenance partner) of Saunum;\u003c\/p\u003e\n\u003cp\u003e7. accidents, lightning, water, fire, improper ventilation, or other factors beyond the control of Saunum;\u003c\/p\u003e\n\u003cp\u003e8. faults caused by the use of stones and salt balls not recommended by the manufacturer;\u003c\/p\u003e\n\u003cp\u003e9. heaters and salt balls.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThe list of installation and maintenance technicians recommended by Saunum Saunas is available on the website of Saunum Saunas at www.saunum.com or by contacting info@saunum.com. \u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003eThe maintenance instructions for the device are given in the user manual of the device.\u003c\/p\u003e\n\u003cp\u003ePlease note! Sauna climate devices may only be connected to the electrical network by a professional electrician in accordance with the applicable regulations.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThoroughly read the entire user manual before using the device and keep it in a safe and easily accessible place for future reference.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: The Sauna Solution LLC\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at \u003cmeta charset=\"utf-8\"\u003e(949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e(949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e","brand":"Saunum","offers":[{"title":"NORDIC BLACK","offer_id":47879331086568,"sku":"AIR 5 CSB PKG","price":4565.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/saunum-air-5-csb-wifi-sauna-heater-package-sauna-heater-supply-598728.png?v=1769155461","url":"https:\/\/thesaunasolutionllc.com\/products\/saunum-air-5-csb-wifi-sauna-heater-package","provider":"The Sauna Solution LLC","version":"1.0","type":"link"}