{"product_id":"thermasol-ombra-sauna-cabin","title":"ThermaSol Ombra Sauna Cabin","description":"\u003cdiv class=\"MuiPaper-root MuiPaper-elevation MuiPaper-rounded MuiPaper-elevation0 MuiAccordion-root MuiAccordion-rounded Mui-expanded MuiAccordion-gutters comp-accordion css-19e0idm\"\u003e\n\u003cdiv class=\"MuiCollapse-root MuiCollapse-vertical MuiCollapse-entered css-1x87lo6\"\u003e\n\u003cdiv class=\"MuiCollapse-wrapper MuiCollapse-vertical css-15830to\"\u003e\n\u003cdiv class=\"MuiCollapse-wrapperInner MuiCollapse-vertical css-9vd5ud\"\u003e\n\u003cdiv class=\"MuiAccordion-region\" role=\"region\"\u003e\n\u003cdiv class=\"MuiAccordionDetails-root comp-accordion-details css-k5y6e8\"\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit comp-document MuiBox-root css-89252k\"\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-1wrjg9b\"\u003e\n\u003ch2\u003eThermaSol Ombra Sauna Cabin\u003c\/h2\u003e\n\u003cp\u003eNamed after the Italian word for \"shadow\", the Ombra Sauna Cabin features reflective tinted glass creating a soft, ambient glow for the ideal private outdoor sanctuary.\u003c\/p\u003e\n\u003cp\u003eThe semi-panoramic Stopsol Bronze glass panels create a calming environment with a soft, ambient glow throughout the sauna's interior. With thermal and tinted properties, the glass preserves privacy while reducing heat transfer for energy efficient use. The rest of the exterior hosts thermally modified IPE Lapacho wood with wave accents, blending the striking exterior's contemporary edge with a natural warmth. Complete with weatherproof insulation and a sloped roof, the Ombra is prepared for adverse outdoor conditions with year-round warmth. \u003c\/p\u003e\n\u003cp\u003eEntering the retreat, sauna enthusiasts are first met with a private dressing lounge, offering a transitional space to unwind before or after sessions. Brushed Tyrol wood panels clad the walls, while a thermo-aspen bench offers a natural contrast carried over to the sauna. A frameless glass door separates the spaces, and upon entering the sauna you are greeted with floor-to-ceiling windows inviting in the surrounding landscape.\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eRGB LED illumination from recessed locations compliment the interior ambiance, so bathing enthusiasts can sit back while the Harvia Virta takes command of their wellness journey.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eSupported by a 1-year warranty, the ThermaSol Ombra outdoor sauna is high-quality, fully equipped wellness escape perfect for bathing enthusiasts seeking the whole package.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eFeatures\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eThermally modified Ipe Lapacho natural wood exterior prized for durable outdoor use with a unique wave accent design.\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eBrushed Tyrol wood panel interior walls with a smooth texture that remains stable during rapid temperature and humidity changes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThermo-aspen benches and backrests for smooth, superior comfort while resistant to moisture and warping.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003eMulti-layer wall insulation to improve heat retention and energy efficiency.\u003c\/li\u003e\n\u003cli\u003eIntegrated RGB LED color light therapy with a remote control for customizable ambiance.\u003c\/li\u003e\n\u003cli\u003eIdeal for backyards, gardens and lakeside retreats.\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eArrives fully assembled with pre-wired electrical for turnkey use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003eDimensions: 130\"W (330.2 cm) x 91\"D (231.1 cm) x 93\"H (236.2 cm)\u003c\/li\u003e\n\u003cli\u003eDesigned and crafted in the U.S.A.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eIncludes\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eOmbra Sauna Cabin\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePre-Assembled Sauna Cabin\u003c\/li\u003e\n\u003cli\u003eHarvia Virta 10.5kW Sauna Heater with Wi-Fi\u003c\/li\u003e\n\u003cli\u003eHarvia Xenio CX45 Digital Control with Wi-Fi\u003c\/li\u003e\n\u003cli\u003eHarvia AC3020 Sauna Stones (4 Boxes)\u003c\/li\u003e\n\u003cli\u003eInstallation Instructions\u003c\/li\u003e\n\u003cli\u003e1-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cdiv class=\"comp-tab-container MuiBox-root css-1xdhyk6\"\u003e\n\u003cdiv class=\"comp-tab-panel MuiBox-root css-1cmi1w1\" role=\"tabpanel\" id=\"vertical-tabpanel-5\" aria-labelledby=\"vertical-tab-5\"\u003e\n\u003cdiv class=\"MuiBox-root css-0\"\u003e\n\u003cdiv class=\"MuiPaper-root MuiPaper-elevation MuiPaper-rounded MuiPaper-elevation0 MuiAccordion-root MuiAccordion-rounded Mui-expanded MuiAccordion-gutters comp-accordion css-19e0idm\"\u003e\n\u003cdiv class=\"MuiCollapse-root MuiCollapse-vertical MuiCollapse-entered css-1x87lo6\"\u003e\n\u003cdiv class=\"MuiCollapse-wrapper MuiCollapse-vertical css-15830to\"\u003e\n\u003cdiv class=\"MuiCollapse-wrapperInner MuiCollapse-vertical css-9vd5ud\"\u003e\n\u003cdiv role=\"region\" class=\"MuiAccordion-region\"\u003e\n\u003cdiv class=\"MuiAccordionDetails-root comp-accordion-details css-k5y6e8\"\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit comp-document MuiBox-root css-89252k\"\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-1wrjg9b\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e\u003ca href=\"https:\/\/prod.cms.bathingbrands.com\/sites\/default\/files\/2025-11\/ThermaSol-Ombra-Spec-Sheet.pdf\"\u003eThermaSol-Ombra-Spec-Sheet.pdf\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eModel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eOMBRA SAUNA CABIN\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eExterior Material\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eThermally Modified Ipe Lapacho Wood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWindow Material\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStopsol Bronze Tinted + Thermal Tinted Glass\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eInterior Material\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eBrushed Tyrol Wood Panels\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eBench Material\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eThermo-Aspen\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSauna Heater\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eHarvia Virta 10.5kW with Wi-Fi\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSauna Control\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eHarvia Xenio CX45 with Wi-Fi\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eCapacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e4-5 People\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eLighting\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eRGB LED Color Light Therapy\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e130\" (330.2 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e91\" (231.1 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e93\" (236.2 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eBench Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e24\" (61 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e4607 lbs (2089.7 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eShipping Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e4827 lbs (2189.5 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003cstrong\u003e\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eAll warranties provided by Thermasol after September 1, 2014\u003c\/strong\u003e, shall extend only to the original retail purchaser or end user of the product and are contingent on the proper use of the product in accordance with the instructions and specifications published by Thermasol or the applicable product manufacturer. These warranties shall not apply to any product that has been repaired or modified by persons not approved by Thermasol or the relevant manufacturer. Proof of purchase from an Authorized Reseller will be required to start any warranty process, except where prohibited by law. These warranties are not valid for any product sold with a defaced or altered serial number, or for any product that was purchased used, refurbished, “as is,” or in unknown condition. Warranty terms may differ by product category or brand, as detailed in the related sections of this warranty, including product lines supplied under Harvia and EOS brands.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAll warranty claims must go through Thermasol directly, except where this warranty document specifies a different claim process for certain product types and\/or brands. You can submit a Thermasol Warranty Claim\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003ca href=\"https:\/\/support.thermasol.com\/hc\/en-us\/requests\/new\" title=\"https:\/\/support.thermasol.com\/hc\/en-us\/requests\/new\" target=\"_blank\"\u003e\u003cstrong\u003eHERE\u003c\/strong\u003e\u003c\/a\u003e\u003cstrong\u003e.\u003c\/strong\u003e\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: The Sauna Solutions LLC\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"ThermaSol","offers":[{"title":"Door Left, Bronze Glass - Virta 10.5kW Heater, CX45","offer_id":48085143617768,"sku":"14-OMBRA","price":107182.86,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0752\/8605\/3096\/files\/ThermaSol-Ombra-1.jpg?v=1772059639","url":"https:\/\/thesaunasolutionllc.com\/products\/thermasol-ombra-sauna-cabin","provider":"The Sauna Solution LLC","version":"1.0","type":"link"}