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Terms of service

Terms of Service 

The Sauna Solution LLC 

260 Newport Center Drive, Suite 100 

Newport Beach, CA 92660 

Phone: (949) 688-4198 

Email: sales@thesaunasolutionllc.com 

Website: thesaunasolutionllc.com 

Effective Date: March 7, 2026 

Last Updated: March 7, 2026 

1. Agreement to Terms 

Welcome to The Sauna Solution LLC. By accessing our website at thesaunasolutionllc.com or purchasing products from us, you agree to comply with and be bound by these Terms of Service ("Terms"). These Terms govern your use of our website, products, and services. 

Please read these Terms carefully before using our website or making a purchase. If you do not agree with any part of these Terms, you may not access our website or use our services. 

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website following any changes constitutes your acceptance of the modified Terms. We recommend reviewing these Terms periodically to stay informed of any updates. 

2. Eligibility and User Responsibilities By using our website and services, you represent and warrant that: 

• 

You are at least 18 years of age or the age of majority in your state or province of residence 

• You have the legal capacity to enter into binding contracts

• 

If you are under 18, you have obtained consent from a parent or legal guardian to use our services 

• 

All information you provide to us is accurate, current, and complete 

• 

You will maintain the accuracy of your information and update it as necessary 

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You specifically agree not to: 

• Use our services for any illegal or unauthorized purpose 

• 

Violate any applicable federal, state, local, or international laws or regulations 

• Transmit any viruses, malware, or other malicious code • Attempt to gain unauthorized access to our systems or networks • Interfere with or disrupt the operation of our website or servers 

• 

Impersonate any person or entity or misrepresent your affiliation with any person or entity 

• Collect or harvest personal information from other users 

• 

Use automated systems (bots, scrapers) to access our website without permission 

3. Products and Services 

3.1 Product Availability 

We offer a variety of sauna products, equipment, and accessories through our website. Product availability is subject to change without notice. We make reasonable efforts to ensure product information is accurate, but we do not guarantee that all product descriptions, specifications, images, or pricing are complete, current, or error-free. 

We reserve the right to: 

• Limit quantities of products available for purchase • Discontinue any product at any time without notice 

• 

Refuse service or cancel orders for any reason, including suspected fraud or prohibited activity 

• Restrict sales to specific geographic regions or jurisdictions

3.2 Product Descriptions and Images 

We strive to display accurate colors, dimensions, and specifications for all products. However, we cannot guarantee that your device's display will accurately represent product colors or that product descriptions are entirely error-free. 

Product images may include accessories or features not included with the base product. Please review product descriptions carefully to understand what is included with your purchase. 

3.3 Custom and Made-to-Order Products 

Certain products offered on our website are custom-built or made-to order according to your specifications. Once you place an order for a custom product, production begins immediately, and the order cannot be canceled or modified. Please review our Return and Refund Policy for specific information about custom product sales. 

4. Pricing and Payment 

4.1 Pricing 

All prices displayed on our website are in United States Dollars (USD) and are subject to change without notice. We reserve the right to modify product prices at any time. However, price changes will not affect orders that have already been confirmed and processed. 

The price you pay for a product will be the price displayed at the time you complete your order, unless an error in pricing has occurred. If we discover a pricing error after you have placed an order, we will notify you and give you the option to either: 

• Complete the purchase at the correct price 

• Cancel the order and receive a full refund 

4.2 Taxes and Fees

Applicable sales taxes, shipping fees, and other charges will be calculated and added to your order total at checkout. You are responsible for paying all applicable taxes and fees associated with your purchase. 

4.3 Payment Methods 

We accept the following payment methods: 

• 

Major credit cards (Visa, Mastercard, American Express, Discover) 

• Debit cards 

• Other payment methods as indicated at checkout 

By providing payment information, you represent and warrant that: • You are authorized to use the payment method provided 

• 

You authorize us to charge the payment method for the total order amount 

• The billing information you provide is accurate and current 

4.4 Payment Authorization 

When you place an order, we may pre-authorize your payment method to verify that sufficient funds are available. If your order is accepted, we will process the payment and charge your payment method. If your order is canceled or rejected, we will void the pre authorization. 

5. Orders and Order Confirmation 5.1 Placing an Order 

When you place an order through our website, you will receive an order confirmation email acknowledging receipt of your order. This confirmation does not constitute acceptance of your order. We reserve the right to accept or reject your order for any reason, including: 

• Product unavailability 

• Pricing or product information errors 

• Suspected fraudulent activity 

• Inability to verify payment information 

• Restrictions on quantities or geographic regions

5.2 Order Acceptance 

Your order is accepted when we process your payment and send you a shipment confirmation email with tracking information. At that point, a binding contract is formed between you and The Sauna Solution LLC. 

5.3 Order Modifications and Cancellations 

If you need to modify or cancel your order, please contact us immediately at (949) 688-4198 or sales@thesaunasolutionllc.com. We will make every reasonable effort to accommodate your request, but we cannot guarantee that changes can be made once processing has begun. 

Please refer to our Return and Refund Policy for detailed information about cancellations, returns, and refunds. 

6. Shipping and Delivery 

All shipping is handled in accordance with our Shipping Policy. Please review our Shipping Policy for detailed information about delivery times, shipping methods, and associated costs. 

Key shipping terms include: 

• Delivery timeframes are estimates, not guarantees • Risk of loss and title pass to you upon delivery 

• You are responsible for inspecting products upon delivery • Damage or defects must be reported within 48 hours of delivery 

7. Returns, Refunds, and Warranties 

All returns, refunds, exchanges, and warranty claims are governed by our Return and Refund Policy. Please review that policy carefully before making a purchase. 

Key points include: 

• Returns must be authorized in advance 

• Custom and made-to-order products cannot be returned

• Return shipping costs are the customer's responsibility • Restocking fees may apply 

• Manufacturer warranties apply to all products 

8. Intellectual Property Rights 

8.1 Ownership 

All content on our website, including text, graphics, logos, images, videos, software, and other materials ("Content"), is the property of The Sauna Solution LLC or our licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. 

8.2 Limited License 

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes. This license does not include the right to: 

• 

Modify, reproduce, distribute, or create derivative works from our Content 

• 

Use our Content for commercial purposes without written permission 

• 

Remove or alter any copyright, trademark, or other proprietary notices 

• 

Frame or mirror any part of our website without written permission 

• 

Use data mining, robots, or similar automated tools to collect information 

8.3 Trademarks

"The Sauna Solution" and our logo are trademarks of The Sauna Solution LLC. You may not use these trademarks without our prior written permission. Other product and company names mentioned on our website may be trademarks of their respective owners. 

9. User Submissions and Content 9.1 Submission of Content 

If you submit reviews, comments, suggestions, ideas, feedback, or other content ("User Content") to our website, you grant us a non exclusive, worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media. 

You represent and warrant that: 

• You own or control all rights to your User Content • Your User Content does not violate any third-party rights 

• 

Your User Content does not contain defamatory, obscene, or unlawful material 

• Your User Content does not contain viruses or malicious code 

9.2 Prohibited Content 

You may not submit User Content that: 

• Infringes intellectual property rights 

• Contains false, misleading, or fraudulent information • Harasses, threatens, or abuses others 

• Contains advertising or promotional material 

• Violates any applicable laws or regulations 

We reserve the right to remove any User Content that violates these Terms or that we deem inappropriate for any reason. 

10. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by The Sauna Solution LLC. We provide these links for your convenience, but we do not endorse or assume responsibility for the content, products, services, or practices of any third-party sites. 

You acknowledge and agree that: 

• 

We are not responsible for the availability or accuracy of third party sites 

• 

We are not liable for any damage or loss caused by your use of third-party sites 

• 

Your interactions with third-party sites are governed by their terms and policies 

• You access third-party sites at your own risk 

11. Privacy and Data Protection 

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy. By using our website and services, you consent to our collection and use of personal information as described in our Privacy Policy. 

12. Disclaimers and Limitations of Liability 12.1 Disclaimer of Warranties 

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: 

• Implied warranties of merchantability 

• Fitness for a particular purpose 

• Non-infringement 

• Accuracy, completeness, or reliability of information • Uninterrupted or error-free operation 

We do not warrant that: 

• Our website will be available at all times or free from errors • Defects will be corrected 

• 

Our website or servers are free from viruses or harmful components 

Product descriptions or other content are accurate, complete, or current 

12.2 Limitation of Liability 

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SAUNA SOLUTION LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: 

• Loss of profits, revenue, or business opportunities • Loss of data or information 

• Personal injury or property damage 

• Business interruption 

• Loss of goodwill or reputation 

Our total liability to you for any claims arising from your use of our website, products, or services shall not exceed the amount you paid for the product or service giving rise to the claim, or $100, whichever is greater. 

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the fullest extent permitted by law. 

13. Indemnification 

You agree to indemnify, defend, and hold harmless The Sauna Solution LLC, its officers, directors, employees, agents, suppliers, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to: 

• Your use of our website, products, or services 

• Your violation of these Terms 

• Your violation of any rights of another party 

• Your User Content or submissions 

• Your violation of any applicable laws or regulations

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims. 

14. Dispute Resolution 

14.1 Governing Law 

These Terms shall be governed by and construed in accordance with the laws of the State of California and the federal laws of the United States, without regard to conflict of law principles. 

14.2 Jurisdiction and Venue 

Any legal action or proceeding arising out of or relating to these Terms or your use of our website shall be brought exclusively in the state or federal courts located in Orange County, California. You consent to the personal jurisdiction of these courts and waive any objection to venue in these courts. 

14.3 Informal Resolution 

Before filing any formal legal action, you agree to contact us at sales@thesaunasolutionllc.com to attempt to resolve the dispute informally. We will work in good faith to resolve the matter through direct negotiation. 

15. General Provisions 

15.1 Entire Agreement 

These Terms, together with our Privacy Policy, Return and Refund Policy, and Shipping Policy, constitute the entire agreement between you and The Sauna Solution LLC regarding your use of our website and services and supersede all prior agreements and understandings. 

15.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable. 

15.3 Waiver 

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future. Any waiver must be in writing and signed by an authorized representative of The Sauna Solution LLC. 

15.4 Assignment 

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms at any time without notice to you. 

15.5 Force Majeure 

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or disruptions to transportation or communication networks. 

15.6 Headings 

The section headings in these Terms are for convenience only and do not affect the interpretation of these Terms. 

15.7 Survival 

Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to provisions regarding intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution. 

16. Termination 

16.1 Termination by You

You may terminate your relationship with us at any time by discontinuing use of our website and services. If you have an active order, you must comply with our Return and Refund Policy. 

16.2 Termination by Us 

We reserve the right to suspend or terminate your access to our website and services at any time, with or without notice, for any reason, including but not limited to: 

• Violation of these Terms 

• Suspected fraudulent or illegal activity 

• Abusive or inappropriate behavior 

• Non-payment for products or services 

• Any other reason at our sole discretion 

16.3 Effect of Termination 

Upon termination, your right to use our website and services immediately ceases. Termination does not affect: 

• Your payment obligations for completed purchases • Our rights and your obligations that survive termination • Any liability accrued before termination 

17. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, please contact us: 

The Sauna Solution LLC 

260 Newport Center Drive, Suite 100 

Newport Beach, CA 92660 

Phone: (949) 688-4198 

Email: sales@thesaunasolutionllc.com 

Website: thesaunasolutionllc.com 

Business Hours: 

Monday - Friday: 9:00 AM - 5:00 PM PST 

Saturday - Sunday: Closed 

Acknowledgment 

BY ACCESSING OR USING OUR WEBSITE, PRODUCTS, OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. 

If you do not agree to these Terms, you must immediately cease using our website and services. 

Thank you for choosing The Sauna Solution LLC. 

Last Updated: March 7, 2026 

Terms of Service 

The Sauna Solution LLC 

260 Newport Center Drive, Suite 100 

Newport Beach, CA 92660 

Phone: (949) 688-4198 

Email: sales@thesaunasolutionllc.com 

Website: thesaunasolutionllc.com 

Effective Date: March 7, 2026 

Last Updated: March 7, 2026 

1. Agreement to Terms

Welcome to The Sauna Solution LLC. By accessing our website at thesaunasolutionllc.com or purchasing products from us, you agree to comply with and be bound by these Terms of Service ("Terms"). These Terms govern your use of our website, products, and services. 

Please read these Terms carefully before using our website or making a purchase. If you do not agree with any part of these Terms, you may not access our website or use our services. 

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website following any changes constitutes your acceptance 

of the modified Terms. We recommend reviewing these Terms periodically to stay informed of any updates. 

2. Eligibility and User Responsibilities By using our website and services, you represent and warrant that: 

• 

You are at least 18 years of age or the age of majority in your state or province of residence 

• You have the legal capacity to enter into binding contracts 

• 

If you are under 18, you have obtained consent from a parent or legal guardian to use our services 

• 

All information you provide to us is accurate, current, and complete 

• 

You will maintain the accuracy of your information and update it as necessary 

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You specifically agree not to: 

• Use our services for any illegal or unauthorized purpose 

• 

Violate any applicable federal, state, local, or international laws or regulations 

• Transmit any viruses, malware, or other malicious code • Attempt to gain unauthorized access to our systems or networks • Interfere with or disrupt the operation of our website or servers 

• 

Impersonate any person or entity or misrepresent your affiliation with any person or entity 

• Collect or harvest personal information from other users 

• 

Use automated systems (bots, scrapers) to access our website without permission 

3. Products and Services 

3.1 Product Availability

We offer a variety of sauna products, equipment, and accessories through our website. Product availability is subject to change without notice. We make reasonable efforts to ensure product information is 

accurate, but we do not guarantee that all product descriptions, specifications, images, or pricing are complete, current, or error-free. 

We reserve the right to: 

• Limit quantities of products available for purchase • Discontinue any product at any time without notice 

• 

Refuse service or cancel orders for any reason, including suspected fraud or prohibited activity 

• Restrict sales to specific geographic regions or jurisdictions 3.2 Product Descriptions and Images 

We strive to display accurate colors, dimensions, and specifications for all products. However, we cannot guarantee that your device's display will accurately represent product colors or that product descriptions are entirely error-free. 

Product images may include accessories or features not included with the base product. Please review product descriptions carefully to understand what is included with your purchase. 

3.3 Custom and Made-to-Order Products 

Certain products offered on our website are custom-built or made-to order according to your specifications. Once you place an order for a custom product, production begins immediately, and the order cannot be canceled or modified. Please review our Return and Refund Policy for specific information about custom product sales. 

4. Pricing and Payment 

4.1 Pricing

All prices displayed on our website are in United States Dollars (USD) and are subject to change without notice. We reserve the right to modify product prices at any time. However, price changes will not affect orders that have already been confirmed and processed. 

The price you pay for a product will be the price displayed at the time you complete your order, unless an error in pricing has occurred. If 

we discover a pricing error after you have placed an order, we will notify you and give you the option to either: 

• Complete the purchase at the correct price 

• Cancel the order and receive a full refund 

4.2 Taxes and Fees 

Applicable sales taxes, shipping fees, and other charges will be calculated and added to your order total at checkout. You are responsible for paying all applicable taxes and fees associated with your purchase. 

4.3 Payment Methods 

We accept the following payment methods: 

• 

Major credit cards (Visa, Mastercard, American Express, Discover) 

• Debit cards 

• Other payment methods as indicated at checkout 

By providing payment information, you represent and warrant that: • You are authorized to use the payment method provided 

• 

You authorize us to charge the payment method for the total order amount 

• The billing information you provide is accurate and current 

4.4 Payment Authorization

When you place an order, we may pre-authorize your payment method to verify that sufficient funds are available. If your order is accepted, we will process the payment and charge your payment method. If your order is canceled or rejected, we will void the pre authorization. 

5. Orders and Order Confirmation 5.1 Placing an Order 

When you place an order through our website, you will receive an order confirmation email acknowledging receipt of your order. This confirmation does not constitute acceptance of your order. We reserve the right to accept or reject your order for any reason, including: 

• Product unavailability 

• Pricing or product information errors 

• Suspected fraudulent activity 

• Inability to verify payment information 

• Restrictions on quantities or geographic regions 

5.2 Order Acceptance 

Your order is accepted when we process your payment and send you a shipment confirmation email with tracking information. At that point, a binding contract is formed between you and The Sauna Solution LLC. 

5.3 Order Modifications and Cancellations 

If you need to modify or cancel your order, please contact us immediately at (949) 688-4198 or sales@thesaunasolutionllc.com. We will make every reasonable effort to accommodate your request, but we cannot guarantee that changes can be made once processing has begun. 

Please refer to our Return and Refund Policy for detailed information about cancellations, returns, and refunds. 

6. Shipping and Delivery

All shipping is handled in accordance with our Shipping Policy. Please review our Shipping Policy for detailed information about delivery times, shipping methods, and associated costs. 

Key shipping terms include: 

• Delivery timeframes are estimates, not guarantees • Risk of loss and title pass to you upon delivery 

• You are responsible for inspecting products upon delivery • Damage or defects must be reported within 48 hours of delivery 

7. Returns, Refunds, and Warranties 

All returns, refunds, exchanges, and warranty claims are governed by our Return and Refund Policy. Please review that policy carefully before making a purchase. 

Key points include: 

• Returns must be authorized in advance 

• Custom and made-to-order products cannot be returned • Return shipping costs are the customer's responsibility • Restocking fees may apply 

• Manufacturer warranties apply to all products 

8. Intellectual Property Rights 

8.1 Ownership 

All content on our website, including text, graphics, logos, images, videos, software, and other materials ("Content"), is the property of The Sauna Solution LLC or our licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. 

8.2 Limited License 

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes. This license does not include the right to: 

• 

Modify, reproduce, distribute, or create derivative works from our Content 

• 

Use our Content for commercial purposes without written permission 

Remove or alter any copyright, trademark, or other proprietary notices 

• 

Frame or mirror any part of our website without written permission 

• 

Use data mining, robots, or similar automated tools to collect information 

8.3 Trademarks 

"The Sauna Solution" and our logo are trademarks of The Sauna Solution LLC. You may not use these trademarks without our prior written permission. Other product and company names mentioned on our website may be trademarks of their respective owners. 

9. User Submissions and Content 9.1 Submission of Content 

If you submit reviews, comments, suggestions, ideas, feedback, or other content ("User Content") to our website, you grant us a non exclusive, worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media. 

You represent and warrant that: 

• You own or control all rights to your User Content • Your User Content does not violate any third-party rights 

• 

Your User Content does not contain defamatory, obscene, or unlawful material 

• Your User Content does not contain viruses or malicious code 

9.2 Prohibited Content 

You may not submit User Content that: 

• Infringes intellectual property rights 

• Contains false, misleading, or fraudulent information • Harasses, threatens, or abuses others 

• Contains advertising or promotional material 

• Violates any applicable laws or regulations

We reserve the right to remove any User Content that violates these Terms or that we deem inappropriate for any reason. 

10. Third-Party Links and Services 

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by The Sauna Solution LLC. We provide these links for your convenience, but we do not endorse or assume responsibility for the content, products, services, or practices of any third-party sites. 

You acknowledge and agree that: 

• 

We are not responsible for the availability or accuracy of third party sites 

• 

We are not liable for any damage or loss caused by your use of third-party sites 

• 

Your interactions with third-party sites are governed by their terms and policies 

• You access third-party sites at your own risk 

11. Privacy and Data Protection 

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy. By using our website and services, you consent to our collection and use of personal information as described in our Privacy Policy. 

12. Disclaimers and Limitations of Liability 12.1 Disclaimer of Warranties 

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: 

• Implied warranties of merchantability 

• Fitness for a particular purpose 

• Non-infringement

• Accuracy, completeness, or reliability of information • Uninterrupted or error-free operation 

We do not warrant that: 

• Our website will be available at all times or free from errors • Defects will be corrected 

• 

Our website or servers are free from viruses or harmful components 

• 

Product descriptions or other content are accurate, complete, or current 

12.2 Limitation of Liability 

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SAUNA SOLUTION LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: 

• Loss of profits, revenue, or business opportunities • Loss of data or information 

• Personal injury or property damage 

• Business interruption 

• Loss of goodwill or reputation 

Our total liability to you for any claims arising from your use of our website, products, or services shall not exceed the amount you paid for the product or service giving rise to the claim, or $100, whichever is greater. 

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the fullest extent permitted by law. 

13. Indemnification

You agree to indemnify, defend, and hold harmless The Sauna Solution LLC, its officers, directors, employees, agents, suppliers, and licensors from and against any claims, liabilities, damages, losses, 

costs, or expenses (including reasonable attorneys' fees) arising out of or relating to: 

• Your use of our website, products, or services 

• Your violation of these Terms 

• Your violation of any rights of another party 

• Your User Content or submissions 

• Your violation of any applicable laws or regulations 

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims. 

14. Dispute Resolution 

14.1 Governing Law 

These Terms shall be governed by and construed in accordance with the laws of the State of California and the federal laws of the United States, without regard to conflict of law principles. 

14.2 Jurisdiction and Venue 

Any legal action or proceeding arising out of or relating to these Terms or your use of our website shall be brought exclusively in the state or federal courts located in Orange County, California. You consent to the personal jurisdiction of these courts and waive any objection to venue in these courts. 

14.3 Informal Resolution

Before filing any formal legal action, you agree to contact us at sales@thesaunasolutionllc.com to attempt to resolve the dispute informally. We will work in good faith to resolve the matter through direct negotiation. 

15. General Provisions 

15.1 Entire Agreement 

These Terms, together with our Privacy Policy, Return and Refund Policy, and Shipping Policy, constitute the entire agreement between you and The Sauna Solution LLC regarding your use of our website and services and supersede all prior agreements and understandings. 

15.2 Severability 

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable. 

15.3 Waiver 

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future. Any waiver must be in writing and signed by an authorized representative of The Sauna Solution LLC. 

15.4 Assignment 

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms at any time without notice to you. 

15.5 Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or disruptions to transportation or communication networks. 

15.6 Headings 

The section headings in these Terms are for convenience only and do not affect the interpretation of these Terms. 

15.7 Survival 

Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to provisions regarding intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution. 

16. Termination 

16.1 Termination by You 

You may terminate your relationship with us at any time by discontinuing use of our website and services. If you have an active order, you must comply with our Return and Refund Policy. 

16.2 Termination by Us 

We reserve the right to suspend or terminate your access to our website and services at any time, with or without notice, for any reason, including but not limited to: 

• Violation of these Terms 

• Suspected fraudulent or illegal activity 

• Abusive or inappropriate behavior 

• Non-payment for products or services 

• Any other reason at our sole discretion 

16.3 Effect of Termination 

Upon termination, your right to use our website and services immediately ceases. Termination does not affect: 

• Your payment obligations for completed purchases • Our rights and your obligations that survive termination • Any liability accrued before termination

17. Contact Information 

If you have any questions, concerns, or complaints regarding these Terms of Service, please contact us: 

The Sauna Solution LLC 

260 Newport Center Drive, Suite 100 

Newport Beach, CA 92660 

Phone: (949) 688-4198 

Email: sales@thesaunasolutionllc.com 

Website: thesaunasolutionllc.com 

Business Hours: 

Monday - Friday: 9:00 AM - 5:00 PM PST 

Saturday - Sunday: Closed 

Acknowledgment

BY ACCESSING OR USING OUR WEBSITE, PRODUCTS, OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. 

If you do not agree to these Terms, you must immediately cease using our website and services. 

Thank you for choosing The Sauna Solution LLC. 

Last Updated: March 7, 2026